Terms of service
Terms of Service 🦆📜
Welcome to What The Duck Is That! The terms “we”, “us”, and “our” mean What The Duck Is That. We run this shop and website so you can snag fun, adventurous gear for Jeep lovers, cruise goers, and anyone who knows life’s too short for boring.
These Terms explain the rules of the pond — what you can expect from us, what we expect from you, and all the fine print that keeps things running smoothly. By using our site or buying from us, you’re agreeing to these Terms and our Privacy Policy. If you don’t agree, that’s cool — but you can’t use our site or buy our products.
1. Age & Accounts
You need to be old enough to legally shop where you live (or have a grown-up’s permission). If you create an account, keep your info accurate and your password safe. We’re not responsible for any mischief that happens if your account waddles into the wrong hands.
2. Our Products
We work hard to make our product photos look true-to-life, but screens and lighting can play tricks. Colors and details may vary slightly. We can update or remove products anytime — and sometimes we do limited runs, so if you love it, grab it.
3. Orders
When you place an order, you’re making an offer to buy. We’ll confirm when we accept it. We can refuse or cancel orders if something’s off — like stock issues, payment problems, or a glitch in the system. Always double-check your cart before hitting “buy.”
4. Pricing & Payment
Prices can change without notice (but don’t worry, what you see at checkout is what you pay). Taxes and shipping are extra unless we say otherwise. You agree to give us accurate billing info so your ducking awesome gear gets to you without hiccups.
5. Shipping
We’re fast, but we’re not magic. Processing takes about 2–5 business days, and shipping adds another 5–8 business days for U.S. orders. We’re not responsible for carrier delays or wrong addresses — so please double-check your details.
6. Intellectual Property
Our brand name, designs, photos, and content belong to us. You can’t use them without permission — unless you want an angry duck chasing you.
7. Third-Party Links & Tools
Sometimes we link to other sites or tools. If you use them, it’s at your own risk. We’re not responsible for what happens there.
8. Returns & Refunds
Check out our full Return Policy for the details, but the short version is: you have 30 days from delivery to request a return on eligible items. Sale items, custom orders, and certain products are non-returnable.
9. No Funny Business
You agree not to use our site or products for anything shady — no hacking, fraud, harassment, or illegal activities. Break the rules, and we can cancel your account faster than a duck can dive.
10. Liability
We do our best, but sometimes things happen. We’re not responsible for indirect damages like lost profits, missed adventures, or emotional distress if your duck arrives a day late.
11. Changes to These Terms
We can update these Terms anytime. If we make big changes, we’ll let you know. Keep checking back so you’re always in the loop.
12. Contact Us
Questions? Need clarification? Want to tell us a duck joke? Email us at info@whattheduckisthat.com.